Veterinary Employee Performance Evaluations: Best Practices
Prepare Ahead of Time
Choose a Format
Establish an Evaluation Criteria
Keep Notes Throughout the Week
Ask Staff to Complete a Self-Appraisal
Develop a Follow-Up Strategy
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May 19, 2023 · 3 min read
Do you struggle to get through performance reviews with your veterinary staff? Do you even do performance reviews with your veterinary staff? Well, it doesn’t have to be that way! Below, we’ll provide some expert tips and best practices for administering veterinary employee evaluations.
Don’t underestimate the importance of regular performance evaluations. They help your staff feel valued and heard in the workplace, foster stronger teamwork and communication skills, and keep your veterinary practice running smoothly.
With some proactive planning, professional resources, and the right approach, you can reap the benefits of performance reviews for your veterinary staff.
When was the last time you held performance evaluations for your veterinary staff? Below we go through some of the best practices for evaluating employees in your veterinary practice.
First, decide on your employee performance timeline.
Most experts agree that new employees benefit the most from having monthly reviews for the first six months. For veteran staff, try to hold performance reviews roughly once a quarter. In addition, you should administer an annual evaluation on the employee’s work anniversary that sums up their overall performance for the year.
Next, you’ll need to decide how to review your staff’s performance.
While written reviews are the traditional choice, they’re time-consuming and take up space.
Instead, consider switching to a digital veterinary employee evaluation form. They’re fast, convenient, and allow for easy storage and access.
Don’t make the mistake of holding nonchalant or informal performance reviews.
Draft a list of evaluation criteria, key performance metrics, and more to include in your evaluation. Common evaluation points include:
Productivity and quality of work
Motivation and initiative
Leadership and communication skills
Punctuality and attendance
Overall professional competency
Hard and soft skills appraisals
You may also want to set a major goal for each employee to achieve each month, which you can use in your evaluations.
Boost motivation and productivity by offering rewards or incentives for staff who meet or exceed their goals. Check out our veterinary employee bonus guide here for more information.
Another problem with only holding annual reviews for veterinary employees is that it’s hard to remember the details of their work performance over the last 12 months, whether good or bad.
To avoid this problem, spend a few minutes each week taking notes on your employees regarding their strengths, successes, weak spots, and areas needing improvement.
For example, you could have a spreadsheet with points, such as “attitude,” “punctuality,” or “communication,” etc. Taking just a few notes here and there during the week can make the evaluation process much more manageable.
In addition to the standard veterinary employee evaluation form for performance reviews, you should also ask your staff to complete a self-appraisal.
Doing so allows you to gain valuable insight regarding your team and their feelings, sense of self, and opinions.
Ask your employees to give their own honest feedback regarding your performance as a leader: What can you do to improve or make their workday more pleasant?
Self-appraisals also offer you a new perspective and strengthen communication between you and your staff, fostering a positive work environment and company culture.
During a verbal evaluation, an effective strategy is to highlight two or three areas where each staff member excels and two to three areas where they could progress. Keeping the list short ensures the conversation remains on-topic.
Finally, end the review by offering a few tips or actionable advice each employee can follow to improve their skills and become a better asset to the practice. At the bottom of each veterinary employee evaluation form, list a few options tailored to each staff member to help them focus on professional development or training.
Using the tips we just discussed, you can ensure that every veterinary employee evaluation form you receive from your team will help them improve.
At Chckup, our software solutions help veterinary professionals streamline their practices and increase efficiency. You can learn more about how we can help your practice now by browsing the resources on our website or booking a demo.
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