Messaging isn't new.
Maybe that's why older platforms treat it like an afterthought—tacked on with a clunky process, limited options, or a glorified inbox with no way to prioritize.
Chckvet is a love note to busy veterinary teams.
Two-way messaging provides clients with the access they expect and gives your team the power to manage it all. Built-in triage and tagging, plus bulk messaging and workflow capabilities, enhance every communication's effectiveness and efficiency.
Chckvet Super Users saw visit growth of 29% after implementation and 46% year over year
(versus 5% and 12% for regular users), highlighting how personalized, consistent communications help bring clients back.
Real-Time Engagement
Empower your team to engage with clients through direct, instant messaging. Improve response times and client satisfaction by addressing needs as they arise, fostering a more responsive and client-centered service environment.
Automated Notifications
Automate appointment reminders, follow-ups, and notifications to keep clients informed and engaged. Reduce no-shows and free up your staff's time by letting our system handle routine communications efficiently.
AI-Powered Triage
Utilize advanced AI to prioritize incoming messages based on urgency and context. Our intelligent triage system ensures critical communications are addressed promptly, enhancing responsiveness and care quality.
Cohesive Platform
Our messaging features are baked into the platform, allowing you to leverage it across Chckvet's entire set of tools. Easily communicate with clients anywhere, all in one place, enhancing both operational efficiency and client experience.
Instant Triage. Smarter Routing. Faster Responses.
Give clients a channel, and they'll bury your team in messages.
Chckvet's AI automatically screens and sorts incoming communications, tagging them by urgency and content type.
Draw your team's attention to time-sensitive needs, such as cancellations, sick pets, and medication questions, and deprioritize less urgent inquiries for later.
Unburden your team, without missing a thing, with Chckvet.
Communication That Shows Them You're Listening
Digital communication is the norm.
Don't let your practice be the exception.
When clients are forced to use outdated or inconvenient channels, the conversation can end before it begins.
With Chckvet, your team meets—and exceeds—modern expectations, delivering personal, thoughtful, and responsive service that builds loyalty and trust, without adding to the workload.
Announcements That Grab Attention
Keep clients in the loop, while keeping your team on task.
Bad weather? Good news? Chckvet's bulk messaging lets you reach your entire client base in seconds, notifying them about closures, schedule updates, promotions, and new services. Reach clients where they are, with the information they need, and turn every alert into a trust-building opportunity.
Talking Terms: Practice Benefits
When it comes to serving clients, supporting your team, and caring for pets, the advantages of two-way messaging speak for themselves:
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Lower phone and email volume
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Faster responses to urgent cases
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Prioritized conversations through smart tagging
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Greater transparency about unexpected changes (scheduling, closures)
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Automatic routing to the right team member
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Streamlined onboarding with organized, automated messaging
Message Received: How Two-Way Messaging Builds Client Trust
Building lasting loyalty and trust starts with simple, intuitive communication that meets clients where they are by:
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Honoring their communication preferences
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Valuing their time
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Offering a familiar, convenient way to ask questions—big or small
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Responding promptly and personally to concerns
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Keeping them informed every step of the way
The Whole En-Chihuahua.
Great Dane-sized Value for a Chihuahua-sized Price
What you get...
Real-time Online Scheduling
Fully customizable & fully integrated with your PIMS. Offer your clients an easier & more convenient way to book appointments while maintaining complete control over your schedule.
Reminders/Recalls
Fully customize your medical & appointment reminders via text and/or email and send them to whomever, whenever. Also includes confirmations.
2-Way Communication
Whether it's live chat through your website widget, client portal, or text message, you're able to easily communicate back and forth with clients.
Message Writeback
Easily save & export the communication you have with clients so you can add them to your PIMS records.
Client Portal
Offer your existing clients a better digital experience with your practice. All pet parent info is synced from your PIMS so they can easily manage their pets, book appointments faster, & easily chat with your practice.
Daily Huddle
Ever wanted to easily & instantly get your team on the same page with what's going on in your practice? The Daily Huddle gives you a snapshot of how your practice did yesterday and how it looks today & tomorrow.
Practice Reporting & Trends
Easily track the important metrics that are hidden in your practice with our reporting & trends. Reports are pulled automatically, fully customizable, & include easily digestible visualization.
Reputation Management
Manage Google & Facebook reviews or get feedback directly from your clients with our internal review system.
High-Touch Support
Signing up for Chckvet gives you access to the best support in the industry. Any issues, questions, or feature requests are handled personally by your dedicated account manager to ensure your practice maximizes its value with Chckvet.
Chckup, Inc.
AAHA Preferred Business Provider