Why choose
Chckup over Rapport?
Chckup is the Covetrus Rapport alternative that makes scheduling quick and easy instead of a nuisance. Finally, a scheduling tool both veterinary practices and pet owners will love.
Rapport was a great start. Chckup picks up where it left off.
Rapport is owned by Covetrus, so it is the client interaction solution that works best with their PIMS. But that's also part of the problem. They're slow to roll out improvements (if at all).
Who wants to use a product that doesn't innovate? Even though Chckup is a young company, clients have said we're already running laps around Rapport. New features are released weekly, you can get support directly from the founder, and it goes above and beyond where Rapport leaves off.
A fundamentally different scheduling experience
Other scheduling tools
Lots of time spent back-and-forth between practice and clients
The Chckup Experience
A beautiful, interactive, interface that allows both clinics and clients to instantly pick the time that works best for them.
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Real-time Scheduling
No need to go back-and-forth on what times work best for both practice and client.
Scheduling rules
Tailor your clinic's availability the way you want. Based on doctor availability, service type, patient type, or a specific day.
Integrations
Chckup's full integration allows us to read AND write back into your veterinary PIMS.
Prefill recipient info
No longer will your clients have to fill out the same forms every time they visit. We save their info and prefill it for returning appointments.
Morning Huddle
Want to know how your clinic is performing based on your goals? Chckup pulls all your important practice metrics and displays action steps for you to execute on.
Analytics
Besides our morning huddle software, Chckup pulls all the info you need to run your practice and displays it in an easy-to-read manner.
Scheduling
With Chckup, your patients can see all your open availabilities and pick the time that works best for them without needing to talk to the front desk.
With Rapport, you must log in or create an account. Once you do log in, your clients and front desk staff still have to go back-and-forth just to make an appointment.
Analytics
With Chckup, you can you see all your appointment and practice metrics, as well as action steps on how you can improve your veterinary practice.
With Rapport, you are limited to marketing & compliance metrics as the only metrics you are able to track.
Integrations
With Chckup, you can fully integrate (read & write) into your PIMS software.
Rapport can only integrate with Covetrus products.
Client Communication
With Chckup, you can send automated emails and text messages to your patients to remind them of their appointments, to send them a survey after their appointment, and to send them a reminder to schedule their next appointment.
With Rapport, you can send automated emails, texts, and push notifications to your patients to remind them of their appointments. You are also able to interact with your clients via Rapport's 2-way chat feature.
Prescriptions
With Chckup, your clients are able to request prescription refills, pay for them, and schedule when to pick them up from your practice.
With Rapport, you are unable to manage prescriptions.
Patient Records
With Chckup, you can store your patients' medical records, send them a reminder to update their records, and easily send and receive records from other clinics using Chckup.
With Rapport, your clients can access their pet's medical records through your patient portal.
Payments
With Chckup, you can accept payments from your clients when they're scheduling appointments (prepaid services like boarding & grooming or deposits for surgeries or no-show fees). You also can automatically send clients reminders to pay their bills after appointments.
With Rapport, you are unable to accept payments.
Client Retention & Marketing
With Chckup, you can send automated emails and text messages to your patients to remind them of their appointments, to send them a survey after their appointment, and to send them a reminder to schedule their next appointment.
With Rapport, you can send automated emails, texts, push notifications, and post cards to your clients to remind them of their appointments. You can also send customized reminders and marketing material to clients to schedule appointments. Rapport does allow you to manage your online reputation.
User Experience
With Chckup, we strive to make using our platform as user-friendly as possible. We are constantly working with veterinary practices, pet owners, and designers on how we can make Chckup super easy to use.
With Rapport, you are only doing the bare minimum to improve the client experience and lives of your clinic staff.
Switch in 19 minutes or less
You shouldn't have to feel weird about automating your scheduling process. Switch to Chckup and people will be complimenting you on the scheduling experience. It's the scheduling tool both you and pet parents will love.
Set it & Forget it
Checklist to help you migrate
Help from the founders if you get stuck
Check out some posts from our Instagram
© 2023 Chckup, Inc.
8000 Innovation Park Dr Suite 116 Baton Rouge, LA 70820