The Veterinary Industry Gap: How Online Scheduling is Bridging the Divide Between Pet Parents and Practices<!-- --> | Chckup

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The Veterinary Industry Gap: How Online Scheduling is Bridging the Divide Between Pet Parents and Practices

Elliott Greenwood

May 19, 2023 · 2 min read


The Veterinary Industry Gap: How Online Scheduling is Bridging the Divide Between Pet Parents and Practices

The thought of letting patients schedule their own appointments online can seem scary and overwhelming. For just about every other industry, online scheduling is not just normal, but standard practice. For some reason, the veterinary industry seems to be an untouchable field.

But why? Why can you book international flights online in 5 minutes, but pet owners still can’t schedule an annual visit with their vet online?

The answer, as you already know, is that it’s complicated. Scheduling for a veterinary practice involves a series of steps that differs from practice to practice and requires time to train your staff to handle.

At Chckup, we believe that online scheduling is the key to solving this gap in the veterinary industry. Chckup’s online scheduling software allows pet owners to easily schedule appointments at any time of the day, without having to wait on hold or struggle to find a time that works for them. And for veterinary practices, online scheduling helps to fill appointment slots and optimize schedules, ultimately increasing revenue.

Maintain Your Schedule, Just The Way You Like It

With Chckup, you maintain complete control over what you want pet owners to see. Just as your front desk staff currently schedules, Chckup offers different time slots based on various appointment types. You select which appointment types you would like to make available online and we take care of the rest.

The Widget

By adding our scheduling widget to your website, you make it easy for patients to view availabilities, toggle between locations, and book appointments, 24/7. This means that patients can find a time that works for them, even if your clinic is closed. And for veterinary practices, this means that they can increase efficiency and revenue by filling appointment slots that might otherwise go unused. The goal is to have our real-time scheduling capabilities everywhere pet owners search for vet practices.

How Does it Work?

Chckup integrates directly with your practice management system. This allows us to read, display and fill your availabilities in real time. This is not a request system. Once an appointment is booked online by a pet owner, it is automatically written into your schedule, just as if your front desk staff had scheduled it.

We have spent a lot of time working with vet clinics and pet owners to close this gap in the veterinary industry. Our goal of providing a user-friendly platform for scheduling appointments is to help reduce the number of phone calls and voicemails that practices receive, so they can focus on more critical patient needs, while simultaneously increasing client satisfaction.

We believe that online scheduling is a game-changer for the veterinary industry. By providing pet owners with an easy and convenient way to book appointments, and helping veterinary practices optimize their schedules and increase revenue, we’re aiming to transform the way that patients and providers interact. 

If you're a veterinary practice looking to improve your practice, consider implementing online scheduling today.

Are you a veterinary professional?

If you're in the veterinary field and you're interested in giving your practice the extra hands it desperately needs, book an 8 minute demo with Chckup. Our platform helps busy practices handle call overload, boost revenue per client, and increase client satisfaction by providing actionable insights and easy-to-use technology to help you stay on top of everything.

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